Yvette herself does a good job with the role she plays. The process however is unprofessional, with high levels of risk. If anything has to go wrong, there is no accountability. Not even your own insurance will support you as you basically created the risk for loss and damage (unknowingly). There are simply too many parties involved, each one indicating they're "just doing what they were told". Don't think you book your vehicle with one organization who will manage the process and take responsibility from start to finish.
Despite clear and written communication about who, when and where the process changes drastically as it unfolds. First the vehicles had to be in Randburg before 10 AM on a specific date for collection. Shortly before delivery that changed to it being in Centurion for collection, at a very dodgy "carwash". There were no cars being washed, rather just a few old wrecks standing around under dust and covers. Nevertheless, the vehicles were checked in by a guy who forgot to record the milage. But it was not the place you'd prefer to leave your priced vehicle.
Instead of the vehicles being kept at the depot in Century City, Cape Town after delivery as agreed, they were driven to an individual's house in Athlone. Either there was no arrangement made with the depot OR the person responsible for that part of the transactions didn't want to pay the holding fees and offered his friend a few Rands to store the vehicles at his house instead.
The vehicles were very dirty, far away from the agreed-upon delivery address and a number of phone-calls away from determining who exactly is now in possession of the vehicles.
4.5
Dirk
Customer's feedback
Reviewed 29 January, 2024
Supermover
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A Supermover is someone who goes above and beyond in their services and is a shining example of how a Mover should be.
Astonishingly swift delivery from Pretoria to Cape Town...
78 jobs completed across
South AfricaSA
Covering over 100,383 km with Wise Move
Very importance info:
Before accepting an quote pls confirm via message beforehand if we are booked.
Please take note that 20% deposit is payable upon accepting this quote and 2days before collection the balance must clear in my account.
Should there be additional items not on inventory list there will be additional costs.
Client needs to have their own insurance.
R 8,000
final price
no hidden costs
tax included
BOOKED
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Who you'll be booking
Yvette's Agency ensures swift, careful transportation with exceptional client support. Read more
Yvette's Agency
Yvette's Agency started of very small and expanded very quickly. Yvette and team is always on the move will make sure the entire load is transported with care and offloaded very quickly. They also will go to extreme lengths to make sure everything is as smooth as possible for their clients.
Service type
Vehicle Carrier Service
Vehicle is to be loaded onto a multi-car truck or a flatbed truck and delivered to its delivery address
Time frame
Collection Date flexible
Delivery Date flexible
Payment option
before collection
Payment method
bank transfer
A recent review was rated as Outstanding from
Donné
A stressful task at hand was changed into a pleasant experience. People were very friendly and efficient. I can definitely recommend this company!
Reviewed 09 March, 2025
Read all (47) reviews
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Car
Transport
Collection
Address
Centurion, Gauteng
Collection date
On Monday 22/01/2024
Delivery
Address
Stellenbosch, Western Cape
Delivery date
Between Thu 25 - Fri 26 January 2024
Driving distance
1,421km
14hours 32mins
We go above and beyond
We’ve set a new standard for thorough and thoughtful service.
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