Xcrossing Lines Transport

We apologise for crossing lines with Leebo. As we all know, in business, the client is always right. Our staff provided excellent service, and the client tipped them with R600.

Two weeks later, she called to complain about a damaged gate. We requested pictures, but to this day, you haven't provided them. You sent footage since the complex has cameras, and the security officer by the gate confirmed that the truck and trailer did not bump the gate. I wish there were options to upload the footage on this platform.

In cases like this, the security officer wouldn't allow the guys to leave the complex without resolving the matter.

The team informed me about the slow cooker. It fell inside the storage while everyone was outside with the client. She said it is not their fault that the moving company she used when moving into the storage did not pack it well. We are prepared to settle the issue. Please schedule a time for us to meet with the owner of the complex, the security guard, and the on-duty caretaker. We would also appreciate photos of the gate when it was damaged.

Thank you for the fantastic 9.0 rating and your valuable feedback! We're thrilled you found our service pleasing and highly recommend us. We'll definitely consider enhancing our packaging options to cater better to busy professionals like yourself.