It was not quite what I expected but the two guys worked very hard and packed strategically. The only thing I can complain about it some items were a little damaged and the drop off was very chaotic. I unfortunately had car problems and arrived a day later than the truck. Things looked like they were just thrown down. For example couches were on top of boxes marked fragile glass. I do understand that I was not there to direct them how to pack but I feel that they could have done better especially not packing things on top of boxes that was marked as fragile. Instead of an apology I got blame from the manager or spokesman when I complained about it. So I scored low on professionalism. Learn to take accountability. I didn't expect a refund just an apology and to hear that you will learn from this and attemt to do better.
Response from TM Movers - Trucks for Hire
Morning Zelda. I didn't expect this review from you. Firstly, you didn't share the full inventory list but we didn't complain. The problem you had with us is we asked payment before you arrived. You know very well we did a great job. First complaint was I can't find my washing machine. You come again and say you found it. We are very professional and we are willing to do more
Reviewed
1 week ago