Titan Removals and Logistics

Positive feedback received, but no comments left.

A lot happened and I’m just glad I have my stuff now.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

First arrival address was missed, which lead to a comedy of errors.

Positive feedback received, but no comments left.

Amazing Team, Outstanding service. The collaboration between Wisemove and Titans Removals was outstanding for me, with those minor hiccups the communication indeed remained flowing and effective throughout the moving process. My furniture was handled with care.

This move took place with me being out of the country but i felt present in every step. I would definitely highly recommend your services over and over again.🙏🏽🙏🏽

Positive feedback received, but no comments left.

I accepted a quote from Titan Logistics in February 2026 for the transportation of a scooter from Stellenbosch to Krugersdorp.

The item was collected on 25 February and delivered in Krugersdorp on the 13 March after a delay in KZN. I chose to have the bike bubble wrapped at an additional cost of ensure there was no damage during transportation.

Upon delivery it was noted that the bike had been damaged in transit. A quote to have repaired was sent to Titan Logistics on 13 March and I received a Settlement Agreement on the 27 March, which I returned on the same day.

The agreement stated that the funds would be paid within 7 to 10 working days from receipt of my confirmation.

After the prescribed 10-day period, I followed up on numerous occasions with Titan to obtain an actual settlement date and eventually raised the issue with Wisemove, the portal I was ‘introduced’ to Titan on.

The claim was settled on the 14th day.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

The collection and delivery of goods are pretty good, but the time it takes between collecting and delivering them is where the problem is. I’ve used shared load providers before, and it’s never taken two weeks.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Titan were communicative and my belongings arrived safely. Few items were wrapped for free which was nice. However the shared load arrangement meant significant delays that weren't fully explained upfront. On pickup they came an hour late and on drop off I was told 11am but then waited most of the day. If you're flexible on timing they're fine.

Positive feedback received, but no comments left.

no

Overall I had a good experience with this moving company. The onboarding and initial communication when booking the move were excellent, everything was arranged quickly and efficiently.

I transported a dresser, two bedside tables, and eight boxes containing crockery and glassware from Cape Town to Johannesburg. The collection and delivery teams were both professional, and everything arrived in perfect condition, including the fragile items.

My only frustration was with scheduling communication around the collection and delivery times. The collection window changed several times (from 12:00–13:00 to 15:00–16:00, then to 08:00–09:00 the next morning and then only arrived at 10:00), and I had to follow up a few times for updates.

I was told I would receive a delivery time the afternoon before arrival, but that update never came. The truck arrived at 6am the next morning, which was earlier than expected. If I had known to expect such an early delivery, I would have been prepared. As I don’t live at the delivery address, it took about an hour to arrange for someone to come and receive the items.
However, the team was very patient and waited outside during that time, which I appreciated.

Despite the scheduling hiccups, the move itself went smoothly and everything arrived safely, so overall I would still recommend them.

This company gets the job done. The personal are professional, courteous and helpful. Thank you.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

I booked Titan for my move from Johannesburg to Cape Town, based on their confirmed 48-hour delivery commitment. The arrangement was to collect on Thursday and deliver on Saturday. Their initial communication was excellent, and the collection process was punctual and professional.

Unfortunately, the delivery experience was very disappointing. On the scheduled delivery day, I had to follow up for an ETA and was told delivery would likely only happen the following weekend. This was the first time I was informed of any delay due to a shared load. A 48-hour delivery had been confirmed over the phone, via WhatsApp, and on the invoice, so this came as a shock, especially as I had planned my entire move-in around that timeline.

Over the next few days, multiple new delivery times were suggested (Sunday evening or Monday morning, then Monday afternoon or evening), but none materialised. The delivery eventually arrived on Tuesday at 4pm, after I had to repeatedly follow up with the driver despite being told he would contact me. A 48-hour timeline turned into 5 days.

When my items were delivered, several boxes marked “fragile” were upside down and falling onto their sides in the back of the vehicle. Thankfully nothing was damaged, but greater care would have been appreciated.

It’s disappointing to write this review because the initial experience was so positive, and I chose Titan because of their good reviews. However, clearer communication and more realistic delivery commitments would have made a significant difference.

Excellent team work. Definitely recommended

Very professional and on time collection and delivery

Very professional, effective communication and assistance.

Quote was affordable. Great service from the Titans Team.

Went above and beyond to get the furniture in and out of my office, I can't thank them enough for their incredible help!

Titan Logistics were amazing. We had multiple times that we changed the moving date, and Titan was very accomadating. Our move went with out any problems, and the team lead was in correspondence with us, letting us know where they were at all times.

In South Africa, Customer service is not seen in a good light. Very seldom does one have an opportunity to really shine a light on amazing support. With Titan I want to shine a huge spotlight on them, thank you for being awesome. Looking after our furniture, wrapping them carefully and just general amazing service.

Well done Titan logistics.

Great service from the Titan team.

I definately recommend them.

Regards

Clinton

Positive feedback received, but no comments left.

The gentleman that collected the goods and dropped it off was friendly and efficient.
Will highly recommend them.

Positive feedback received, but no comments left.

Very happy with the service received from all staff.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

I moved from the rural Western Cape to the KZN Midlands, and chose Titan Removals to take care of moving my furniture. I will definitely use them again. The communication was excellent - I appreciated the direct WhatsApp messaging and updates from the team. The people who loaded and unloaded myfurniture were also friendly and easy to work with.

Communication was very bad with these guys. They would communicate a time and then not arrive and when I followed up they commit to a new time which they didnt make it by and give a new time. No proactive communication of delays. I had our bed covered in thick plastic protection which they somehow tore in transit.
Their service is very fast though, collection in Cape Town on Sunday afternoon and delivery in Gauteng very late on Tuesday night. That exceeded my expectations

Positive feedback received, but no comments left.

Arrived one day late between Jhb and CT. I also had to follow up on ETA a few times. Otherwise good experience with Titan.. items were well taken care of and loading and offloading seamless

Wise Move assisted us with a last minute booking of a few household items between JHB and CPT. Ndu and his team did a great job, thank you. Communication updates on WhatsApp was a win – managed time expectations and we got quick responses to our questions.

Very impressed with Titan removals. Quick responses, goods came in good condition, small scratched but nothing major. Will be using them for my next load.

Positive feedback received, but no comments left.

Overall, the delivery was good. My packages arrived safely and the communication throughout the process was clear and reliable. The driver was professional and courteous. I'd definitely use their service again and recommend them to others - thank you.

From quote to delivery it was an open communication with attention to detail.
24/7 communication via WhatsApp. Friendly drivers with a passion for their customer and service. I admire the drivers/packers for their commitment and spirit.
I will definitely recommend them!
I thank you for the best service I experienced in ages.

Excellent job from Titan Removals. They delivered on time and with great communication. They don't specialise in motorcycle transport, but they did a satisfactory job.

Positive feedback received, but no comments left.

Titan Removals delivered on its promise, bringing comfort and ease to our move. They collected and delivered our goods with care and professionalism. We are impressed by the high service delivery standards. Also, we were kept updated regularly from the start and our interactions with Titan Removals was pleasant and comforting throughout.