Good day Nesan, thank you for the awesome review. We are the best at what we do!

Good day,

Thank you for your feedback.

It appears there may have been a miscommunication between yourself and the person present at the collection address. Many of the items, including the mirror tray, were already wrapped in cling wrap prior to our handling. The mirror tray also contained items inside while packaged, which may have contributed to the small crack on the corner.

We take great care when handling all clients’ belongings. However, as outlined in our terms, we cannot accept responsibility for damage to fragile items that were not professionally packed by Silverline Transport and Removals.

Regarding your ratings:

Communication: We kept you informed throughout the process, from collection through to delivery.

Care of goods: Apart from the mirror tray mentioned above, all other items were delivered in the same condition as collected.

Professionalism: At all times, we conducted ourselves professionally and communicated our position clearly and respectfully.

We appreciate your feedback and remain committed to providing a professional service.

Good afternoon, Thank you so much for the review, Zubenathi. Until next time!

Thank you for the awesome review Matthew, it was a pleasure assisting you with the transportation of your motorcycle.

Good day,
Thank you for your support, and for the review.

Regarding the issue with 2 of our employees not having their id's on them, we'd only received confirmation from you 2 hours before collection, and were not informed of the estate at collection requiring IDs for everyone in the vehicle we were collecting in, as it was our first time entering that specific estate.

We have however taken action to ensure this does not happen again.

Thank you, Kind regards.

Thank you for the wonderful review Vishal. It was a pleasure assisting you with your move.

Thank you,
Kind regards.

Hi Kundai, thank you so much for the review.

Karabo, thank you so much for your review.

It was truly a pleasure assisting you with your move.

We look forward to working with you again.

Thank you,
Kind regards.

Good afternoon Martin, thank you for the wonderful review. It was truly a pleasure assisting you.

Kind regards.
Silverline Removals.

Thank you so much for your review ma'am. It was a pleasure assisting you. All the best!

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our team at Silverline. Your satisfaction is our top priority, and we look forward to serving you again!

Good day Henning, thank you for your review. All the best!