Very unprofessional service. A move that was scheduled for midday only started at 17.30.
Due to time constraints, items were crammed into a truck that was not big enough & items had to be left behind, even though quotes are based on an itemised list.
Response from SA Mighty Moves
Thank you for your business.
Please note that we kept you informed every step of the way regarding the whereabouts of the truck. The client prior to your move had, in fact, many more items and dismantling requirements that we hadn't quoted for. When we arrived at your location, you also had far more boxes, which we transported at no extra cost, as we did run late. You also informed us at the last minute that you needed to move. We advised you that we could only slot you in as the second move of the day, as it was the 30th and other clients had booked well in advance. We also offered you compensation for the late arrival.
We do apologise for the inconvenience and appreciate your business. We will strive to provide good service.
Take care, and all the best to you in your new home.
SA Mighty Moves Team