PQX3Removals (PTY) Ltd

4.0

SABELO

I was talking to Kevin, and I was told that my car will leave in the afternoon. I took it there, nothing happened. I decided to collect the car as it was just sitting there at the depot.

I can take it there tomorrow, please guys be honest and consistent, with time and communication. I’ve already lost my flight for today because my car was still here.

Now, what do I need to do to get it on the truck Monday? What time is the truck arriving? When will it arrive in Durban?

I’m now being put in a position to use my leave while I’m still in Cape Town. I should’ve been in Durban by Monday already, I would honestly request that I be discounted for these inconveniences and have to Uber from Table View to Epping to fetch the car as Kevin wasn’t picking up his phone and tell me what’s happening. Please see to it.

Sabelo

Reply from PQX3Removals (PTY) Ltd

Good day Sabelo

After investigating this matter I found the following

Nr 1 : you have not signed and returned our acceptance form.

Nr2 : You have not payed and deposit to confirm your booking .

Nr3: you were informed to bring your vehicle to our Epping depo wensday to Friday between 2 to 3 pm latest you arrived there at 4pm .

Nr4 : Our truck left the depo at 3:30pm on Friday.

Unfortunately if you don't sign our acceptance and pay a deposit we can not reserve a spot on our vehicles.

By signing our acceptance form it gives us permission to carry your vehicle, by paying a deposit it confirms the booking .

Please note

Our Depo to Depo service operates from Monday to Friday 8am to 4pm
To drop of or collect a vehicle you have to be at the depo 30mins before 4pm which gives us time to check in or out the vehicle.

Our next truck leaving Cape Town to Durban will be 4 July Monday nite or Tuesday morning arrival in durban wensday 6 July 2022

I hope I have answered your questions

Regards
Alexs

Reviewed 2 days ago

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8.0

Kudzai

Volvo V40

Big Thank you to Kevin and Pride. We had some issues with the quote in the beginning with specifics and details but Kevin helped out quickly with thats.

The only thing I had an issue with was having to meet the truck at Greenpoint instead of having my car dropped off at my requested address and be told that the morning of instead of before.

Otherwise my car arrived in 48hours,safe and sound. Thanks guys.

Reviewed 2 days ago

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10

Eric

Ford Fiesta 1.4

Review has no comments.

Reviewed 3 days ago

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10

Bridget

Kia Picanto

Great service I'll definitely use them in future, thanks to Kevin, Rajen and everyone else involve. Process was very fast when collecting my vehicle too thanks to Mellisa and staff :)

Reply from PQX3Removals (PTY) Ltd

Good day Bridget

Thank you for your business.

Regards
PQX3 -Wise Move and the team

Reviewed 4 days ago

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9.0

James

Ford Fiesta Eco Sport

Very good service and will recommend them to anyone looking to move a vehicle or goods.

Reviewed 5 days ago

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8.5

Joyce

Kia Sportage

Review has no comments.

Reviewed 1 week ago

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9.0

Maraine

Honda Brio

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Reviewed 1 week ago

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10

William

International Pickup

Communication started with an email and was prompt and to the point, Emma updated me on every step, I selected a quote and my car was picked up and delivered from Johannesburg to cape town in two days, Kevin and his team from PQX3Removals (PTY) Ltd is very professional, rates is very fair taken the high fuel price, they also kept me up to date from pick up to delivery, thanks all William

Reviewed 2 weeks ago

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6.5

Chloe

Toyota RunX

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 2 weeks ago

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10

Ian

Nissan X-Trail

Excellent service. Will recommend them to anybody! Well done, extremely satisfied.

Reviewed 2 weeks ago

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9.5

Kyle

3 bedroom house move

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Good day Kyle

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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10

James

Volkswagen Microbus Syncro

Kevin and Alex where really helpful and moved my Kombi from Pretoria to Cape Town quickly. Thanks very much

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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9.5

Wahied

2 bedroom flat move

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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10

Dakalo

Audi A4

Grateful and very impressed.

Reviewed 1 month ago

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5.5

Louise

3 bedroom house move

Review has no comments.

Reviewed 1 month ago

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9.5

Tiisetso

Mini Mini Cooper 5 door

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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10

Russell

LandRover Defender 90

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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10

Hein

Bmw 3231

These guys are absolutely fantastic! Most helpful, accommodating, punctual, professional, etc. I can strongly recommend them.

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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10

Bernie

Jeep Cherokee

I can sincerely recommend PQX3Removals.
Kevin and his team were excellent, making the transportation of a Jeep Cherokee from Cape Town to Durban a seamless and stress-free experience.
Their rates were very good, with no hassle booking, and constant feedback, and delivered the vehicle well within the indicated time frame.
Thank you once again!

Reply from PQX3Removals (PTY) Ltd

Good day Bernie

Thank you for your business

From
PQX3 -Wise Move and the team

Reviewed 1 month ago

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4.5

Ofentse

Bmw X1 sDRIVE20i

I was been acused of being a scam and apparently I'm smoking something after i raised an issue with my car being scratched. I made enquiries nothing has come forth. Please this is a recommendation to the company take pictures of clients car before picking up and after drop off.
It is not pleasant to be accused of things you are not. And me honestly i dont appreciate my car with scratches i don't know.
Otherwise thank you for the hard time i received from this company.

Reply from PQX3Removals (PTY) Ltd

Good day Ofentse

Thank you for your business

You need to chill and I must say you are very lucky to have us move your vehicle in the state it was and delivered with out causing and damages

Just a tip in future
Nr1 : you can not tow or push an automatic transmission vehicle

Nr2 : by pushing a car while the tyres are flat it's not only difficult but will damage your tyres

Nr3 : in order to start a vehicle it has to have fuel in it

Nr4 : always give a transporter the correct address.

I hope the above will help u in the future

If my team ignored the above and just loaded your vehicle today you would be having a huge bill to fix that care .

Regards
Alex's

Reviewed 1 month ago

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10

Ashwar J.

Mazda Mazda3 1.6

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Good day Ashwar

Thank you for your business

PQX3 Wise Move and the Team

Reviewed 1 month ago

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6.0

Rieker

Toyota corolla

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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10

Thabelo

Polo Vivo

Big up to Kevin and his team 🙌. Effective communication, two-day delivery time and affordable price…

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your business, and trusting us with your vehicle

Regards
PQX3 -Wise Move and the team

Reviewed 1 month ago

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10

Jawaad

Hyundai i20

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Thank you
For trusting us with your vehicle

And thank you for your business

Regards
PQX3 & Wise Move and the team

Reviewed 1 month ago

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7.5

Naledi

Mini S

Review has no comments.

Reviewed 1 month ago

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10

Gcina

Toyota Corolla

Excellence is an understatement

Reply from PQX3Removals (PTY) Ltd

Thank you for your business

Regards
PQX3 Wise Move &Team

Reviewed 1 month ago

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8.5

Thando

Volkswagen Polo Vivo Sedan

Review has no comments.

Reviewed 1 month ago

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6.0

Victor

Mercedes Benz 230E

Review has no comments.

Reviewed 1 month ago

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9.0

Nhlamu

Volvo V40

Great Service from Kevin and the team...thank you for delivering in timeous fashion. Will definitely be recommending them to friends and family.

Reply from PQX3Removals (PTY) Ltd

Thank you for your business

Reviewed 1 month ago

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3.0

Marius

Honda WR-V

Review has no comments.

Reviewed 2 months ago

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3.5

Kabelo

Volkswagen Polo 1.4

Review has no comments.

Reviewed 2 months ago

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10

Matshepo

Polo vivo Polo vivo trendline 1.4

I’m extremely happy with your service and always checking up with me. Time was spontaneously until my car arrived in jhb. I’ll choose you million times. Thanks 🙏

Reviewed 2 months ago

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7.0

Danie

Mercedes A180

Review has no comments.

Reviewed 2 months ago

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10

Sadha

Alfa romeo 147 twinspark 2litr3

Review has no comments.

Reviewed 2 months ago

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9.5

ARTHUR

Renault kwid hatchback

Thanks to Kevin and his team. They gave me a great service, my vehicle was delivered safely. They are very reliable indeed.

Reviewed 2 months ago

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10

Harold

Porsche 991

Can highly recommend, excellent communication and professionalism

Reviewed 2 months ago

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10

Dawie

Opel 1.6 Corsa

Review has no comments.

Reviewed 2 months ago

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10

Andre

VW VW Move UP 5 Door

Special Thanks to Kevin and Lucky. Will use your service again.😀

Reviewed 2 months ago

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8.5

Pierre

VW Tiguan

Review has no comments.

Reviewed 3 months ago

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10

Louw

Austin Mini

Review has no comments.

Reviewed 3 months ago

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8.0

Randall

Bmw x2

Really good service received during the transport of my car.

Reviewed 3 months ago

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9.5

Marius

Haval Julion

The overall service was excellent every time I phoned it got answered and my questions re my car move was handled promptly .Would advice Kevin and his team any day

Reply from PQX3Removals (PTY) Ltd

Good day

Thank you for your feedback

Wish you all the best with your new Haval

Regards
PQX3

Reviewed 3 months ago

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4.0

Setshedi

Audi A1

Bad communication and inconvenience to me….I had to leave my job to deliver a car and organise another to follow me to collect me after dropping off the other car…but I was told I didn’t book even though I had a booking confirmation and telephone agreement that I can come drop off the car….Will never use your service again.

Reply from PQX3Removals (PTY) Ltd

Good day Setshedi

Thank you for your feedback

After investigating this matter I have seen the problem is on your side and not ours and here's the reasons why

Nr1 : you requested a quotation via wise move and an online quotation was given to you with a price if we would collect or you will deliver the vehicle to our depo .

Nr2 : we do not accept any work without a written quotation signed and a 50% deposit paid .

Nr3: our sales representative was in contact with you and you came to a verbal agreement that you will bring the vehicle on the 23rd of march for loading which never happened as you were busy .
Nr4 : you suddenly bring your vehicle on the 31st of march to our yard after our truck left for it's collection, yet again the sales person met you there and explainined to you that you have not signed our written quotation and that's why no booking was made .

Everything we do we do it on a written quotation it's for your safety and ours , no booking will be made without a signed quotation.

Lastly sir our sales person went out of his way and still booked in your vehicle on our carrier and still delivered it 1 day before our Normal delivery time yet again after the was sent to you you still have not signed our written quotation and you failed to read our terms and conditions which clearly states no vehicle will be offloaded until full payment is made and cleared in our account .

May you enjoy the rest of your Day

Regards
Alex's

Reviewed 3 months ago

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10

Nthato

Land Rover Discovery 3

Thank you for the outstanding service Kevin. You personally went out of your way to escort the carrier to ensure the vehicle is delivered, and I received my delivery a day earlier. 🤝

Reply from PQX3Removals (PTY) Ltd

Thank you for the feedback wish u all the best with your new vehicle

Thanks Kevin

Reviewed 3 months ago

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10

Michael

Volvo S40

Excellent help ever, my car arrive before the agreed date. I thnk u guyz

Reply from PQX3Removals (PTY) Ltd

Thank you for your business

Reviewed 3 months ago

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10

Patrick

Land Rover 109 Forward Control S2a Game Viewer

Thank you, brilliant help😃

Reviewed 3 months ago

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10

Charmaine

Office chair, Computer - Desktop with screen and CPU, etc, Bicycle - A...

In the end it all turned out well.

Ethina had moved mountains with such professionalism on all of the above ratings, a perfect 5, once the deliver was taken over by her ensuring everything was followed to the request. Peace of mind, Priceless.

Initial Sales and Communjcation, is rated a 4.

Overall, I will. Definitely recommend. Thank you, for the awesome service.

Reviewed 4 months ago

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3.0

Harry

Citron c4 C4

Review has no comments.

Reply from PQX3Removals (PTY) Ltd

Thank you for the feedback , this was our first time moving a non runner car , with a running vehicle it's simple just to drive it on to our car carrier, in future we advice all clients to give us the correct information on loading area and delivery area , our trucks are 13 to 15m long and it's difficult to drive into residential areas.

Reviewed 5 months ago

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PQX3Removals (PTY) Ltd

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