Terrible service, some of my goods are still missing as we speak, the company owner pinashe was complaining the whole time, we couldn’t get leave as planned on the 30th because they finished late to load and therefore I couldn’t sort out the moving out authorization on time and the estate manger left, but i still offered him R600 more for the inconvenience that was not of my doing! Still complained and raising his voice like I’m not a customer!
Some of goods are still missing! I had to go pick up one of my TV remotes as his house, the other remote is still missing along with other belongings.
They’re Extremely unprofessional. I wouldn’t use them again, nor recommend them to anyone else.
Response from Panah Movers and Logistics
Thank you for the feedback, we regret the experience you've had but we experienced some unforeseen delays because the correct moving authorisation wasn't arranged on your end resulting in my truck being stuck in your complex for 2 days with your items already loaded. We did however complete the move and ensured all items were handled as best as possible under the circumstances. We are sorry for any inconvenience caused and appreciate the opportunity to improve our service going forward.
Reviewed 4 months ago