Terrible experience. Would've had better service through renting the equipment and doing it ourselves, as we ended up doing. Do not recommend.
Response from MLH Transport
Dear Shannon and Darryll,
Thank you for your feedback. We aim to provide a professional service and would like to clarify the steps taken during your move.
To accommodate items that exceeded the original booking scope, we provided a larger vehicle, extra personnel, and packing assistance at no additional cost. While our team was ready to complete the work, the move was concluded early at your request. We remained available to assist further and offered to return the following day, though this offer was declined.
We remain committed to supporting our clients and believe we provided all possible solutions to ensure a successful move. We wish you all the best in your new home.
Best regards,
MLH Transport