Absolute horrible service received . Movers arrived almost 2 hours after agreed time. Communication was appaling & really unprofessional, at no point was I contacted with a heads up " We're running late" I was the one chasing & following up to find out where they are. Also completely unprofessional service , upon offloading the truck , no communication that they are leaving, I was still checking for them when we realized they had left. I do not recommend using this company for moving at all! Considering other options
Response from Maluk's Transports and Consultants
We sincerely apologise for the delay and lack of communication on the day of your move. This is not the level of service we strive for, and we take your feedback seriously. We are reviewing our processes and will make sure to communicate better in the future. Thank you for bringing this to our attention.
Reviewed
1 day ago