Ebernity Transport

Broken property and missing items from the move.

Whiskey bottles; Gin bottles.

Failed to adhere to the box request.

Response from Ebernity Transport

Hello Sibush, we are really sorry to hear that some of your items were damaged and missing during your move. That's not the standard of service we aim for. We did ask you to send photos of the damaged items on WhatsApp so that we can finalise the claim, but you haven't yet sent them within the period of 24 hours.

Regarding the missing wine, the report indicates that you engaged another team, and the place where you were moving was mixed up with goods from other tenants, and some of the items were left unattended, so it was an uncontrollable circumstance. My word of advice for your next move is to have information on what the restrictions are and stick with one team. Don't engage different teams because people have different agendas, and after the delivery, there was no site report of damage.

Reviewed 6 days ago

7.0

Sihle

Johannesburg

They were punctual, lacked professionalism, one of the guys (I think supervisor) was on the phone most of the move. The took good care of the goods but they damaged the wall of our previous apartment (and didn't let us know) which will come out of our deposit

Reviewed 6 days ago

Thabang

Roodepoort

Wilberforce’s team is excellent. They’re fast, efficient, and clearly very experienced. I’ll be using them again. Stellar communication

Response from Ebernity Transport

Thank you so much for your kind words and perfect rating! We're thrilled to hear that you had a great experience with Wilberforce’s team and appreciated our efficiency and communication. We look forward to working with you again soon!

Reviewed 1 week ago

Prashni

Randburg

awesome job and help. Very supportive team and will certainly take care of your goods.

Response from Ebernity Transport

Thank you so much for your glowing review! We're thrilled to hear that our team could provide you with the support and care you deserve. We look forward to serving you again in the future!

Reviewed 1 week ago

9.5

Durand

Sandton

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your fantastic rating! We're thrilled to know you had such a great experience. We look forward to welcoming you back soon!

Reviewed 1 week ago

Lushan

Kempton Park

Very good guys, thank you so much Elifas for the awesome service

Response from Ebernity Transport

Thank you for your fantastic review! We're thrilled to hear that Elifas provided you with awesome service. We look forward to welcoming you back soon!

Reviewed 1 week ago

Pascale

Sandton

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your amazing 10/10 rating! We're thrilled to know you had a great experience. We look forward to serving you again soon!

Reviewed 1 week ago

Sine

Sandton

We moved from a 3 bed apartment to a house and the guys were amazing and super professional, working with us to figure out our needs and ready to jump in with anything. Thank you so much!

Response from Ebernity Transport

Thank you for your wonderful review! We're thrilled to hear that our team made your move smooth and seamless. If you ever need anything else in the future, we're here to help!

Reviewed 3 weeks ago

8.0

Pretoria

Storage move

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you for your positive rating! We're delighted to know you enjoyed your experience with us. We look forward to welcoming you back soon!

Reviewed 4 weeks ago

Leanne

Edenvale

Wonderful team and service

Response from Ebernity Transport

Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our team and service. Looking forward to serving you again soon!

Reviewed 1 month ago

Malebo

Sandton

Extremely impressed, the team was thorough and more importantly careful. Highly recommend.

Response from Ebernity Transport

Thank you for your fantastic review! We're delighted to hear that our team met your expectations with thorough and careful service. Your recommendation means a lot to us!

Reviewed 1 month ago

Wisani

Centurion

The guys were so helpful and efficient. They arrived early and wrapped everything also helped with disassembly and assembly and I’m forever grateful. 100/100 job well done

Response from Ebernity Transport

Thank you so much for your glowing review! We're thrilled to hear that our team exceeded your expectations and provided efficient and helpful service. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you.

Reviewed 1 month ago

Katie

Johannesburg

They were absolutely incredible! Wrapped all my delicate items in plastic wrap free of charge. The driver was incredibly friendly, punctual and kept communication lines open.

Thank you to Elifas and team!

Response from Ebernity Transport

Thank you so much for your fantastic review! We're thrilled to hear that Elifas and the team made your experience incredible, treating your delicate items with care and maintaining excellent communication. We truly appreciate your kind words and look forward to serving you again!

Reviewed 1 month ago

Itumetse

Centurion

Great customer service and delivered on time

Response from Ebernity Transport

Thank you for your fantastic review! We're thrilled to hear that you appreciated our customer service and timely delivery. We look forward to serving you again soon!

Reviewed 1 month ago

Kirsten

Randburg

Really recommend!

Response from Ebernity Transport

Thank you so much for the stellar review and recommendation! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!

Reviewed 1 month ago

Fez

Bedfordview

Storage move

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your perfect rating! We're thrilled to know you had a great experience. We look forward to serving you again!

Reviewed 1 month ago

Lpanai

Lethabong

The guys were great and worked super fast 😃

Response from Ebernity Transport

Thank you so much for your fantastic review! We're thrilled to hear that our team exceeded your expectations and provided speedy service. We look forward to serving you again! 😊

Reviewed 1 month ago

Chris

Alberton

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for the perfect rating! We're thrilled to know you had a great experience. Your support means the world to us!

Reviewed 2 months ago

SHAI

Johannesburg South

Great service, very friendly and very hard-working team. Would definitely recommend

Response from Ebernity Transport

Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our service and appreciate your recommendation. We look forward to serving you again!

Reviewed 2 months ago

7.5

Mbalenhle

Midrand

I had a good experience, the move went well and the process was very quick.

Response from Ebernity Transport

Thank you for the positive rating. We are thrilled that you support our growth.

Reviewed 2 months ago

Carmen

Lethabong

Smooth move. We were assisted early in the morning Great service. Fast response. Highly recommend thank you so much!

Response from Ebernity Transport

Thank you for the glowing review! We're thrilled to hear that you had a smooth move and appreciated our early assistance and fast response. Your recommendation means the world to us—thank you for choosing our services!

Reviewed 3 months ago

Zoey

Alberton

4+ bedroom house move

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for the perfect rating! We're thrilled to know you had a great experience. Your support means the world to us!

Reviewed 3 months ago

Luvhen

Johannesburg

L shaped couches, 2* double beds, Chest drawer for baby, Standard frid...

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for the perfect rating! We're thrilled to have met your expectations and look forward to serving you again. Your support means the world to us!

Reviewed 3 months ago

Rembul

Centurion

They assist me move in a professional manner.

Response from Ebernity Transport

Thank you so much for your perfect rating and kind words! We’re thrilled to hear that our professional assistance made your move smooth and stress-free. Looking forward to serving you again in the future!

Reviewed 3 months ago

Natalie

Pretoria

Fantastic job, thank you

Response from Ebernity Transport

Thank you so much for your perfect rating! We're thrilled to hear you had a fantastic experience. We look forward to welcoming you back soon!

Reviewed 3 months ago

9.5

Brett

Midrand

Double beds (2), Fridge Freezer, 2 seater couches (5), single bed, dis...

Amazing work.

Response from Ebernity Transport

Thank you so much for your fantastic rating and kind words! We're thrilled to hear you had an amazing experience with us. Looking forward to serving you again soon!

Reviewed 3 months ago

Louie

Roodepoort

Great

Response from Ebernity Transport

Thank you so much for your amazing review! We're thrilled to hear you had a great experience and look forward to serving you again soon. Your support means the world to us!

Reviewed 3 months ago

Donovan

Pretoria

Thank you Elfas and your team for a job well done. Will definitely make use of you guys again in the future.

Response from Ebernity Transport

Thank you so much for your kind words and perfect rating! We're thrilled to hear you're satisfied with our service, and we can't wait to assist you again in the future.

Reviewed 4 months ago

Tsholo

Kempton Park

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your perfect rating! We're thrilled to know you had a great experience. Looking forward to serving you again!

Reviewed 4 months ago

7.5

Yolande

Centurion

The moving gentlemen are wonderful. Office communication can be better

Reviewed 4 months ago

Yuvir

Sandton

2x double beds, Dining room set with 8 chairs and a very heavy table, ...

Good service.

Response from Ebernity Transport

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service and look forward to serving you again soon. Your support means a lot to us!

Reviewed 4 months ago

9.5

Manage

Krugersdorp

Very happy

Response from Ebernity Transport

Thank you so much for your fantastic rating! We’re thrilled to hear you’re very happy and appreciate your support. Looking forward to serving you again soon!

Reviewed 4 months ago

Nongo

Roodepoort

4+ bedroom house move

They were extra earlier that the time promised. Truck too small had to do two loads because the pictures could not capture all loads.

Response from Ebernity Transport

Thank you for your 10/10 rating! We're thrilled to hear that our team exceeded your expectations by arriving earlier than promised. We apologize for the oversight with the truck size and appreciate your understanding; we look forward to serving you even better next time!

Reviewed 5 months ago

Michelle

Sandton

3 seater couch

Quick, easy and handled with care.

Response from Ebernity Transport

Thank you for your fantastic rating! We're thrilled to hear that you found the experience quick and easy, and that our level of care met your expectations. We look forward to serving you again!

Reviewed 5 months ago

Amy

Johannesburg

The guys were super helpful with my move! Punctual, friendly, and so efficient!!

Response from Ebernity Transport

Thank you so much for your glowing review! We're thrilled to hear that our team made your move smooth and pleasant. We look forward to serving you again in the future!

Reviewed 5 months ago

Hlamalani

Sandton

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you for your perfect rating! We're thrilled to know you had a great experience. Hope to see you again soon!

Reviewed 5 months ago

Andy

Midrand

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your perfect rating! We're thrilled to know you had a great experience. Your support means the world to us!

Reviewed 5 months ago

Alet

Sandton

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your perfect rating! We're thrilled to know you had a great experience. We look forward to serving you again soon!

Reviewed 5 months ago

9.5

Lehlo2

Centurion

King size bed, Large dining room table, L sofa

Excellent service all around. Very professional, patient, and show great care towards valuables

Response from Ebernity Transport

Thank you so much for your wonderful review! We're thrilled to hear that you appreciated our service and professionalism. We look forward to serving you again in the future!

Reviewed 5 months ago

Harry

Johannesburg

Everything was perfect. Very friendly and helpful

Response from Ebernity Transport

Thank you for your amazing review! We're thrilled to hear that everything was perfect and that our team made you feel welcome and supported. We look forward to seeing you again soon!

Reviewed 5 months ago

Claver

Sandton

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your perfect rating! We're thrilled to know you had a great experience. We look forward to welcoming you back soon!

Reviewed 5 months ago

Diwan

Midrand

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for your perfect rating! We're thrilled to know you had a great experience with us. We look forward to serving you again soon!

Reviewed 5 months ago

TINGTING

Roodepoort

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for the perfect rating! We're thrilled to know you had a great experience with us. We look forward to serving you again soon!

Reviewed 5 months ago

Wiza

Sandton

Positive feedback received, but no comments left.

Response from Ebernity Transport

Thank you so much for the perfect rating! We're thrilled to know you had a great experience. We look forward to serving you again soon!

Reviewed 5 months ago

Ricky

Randburg

4+ bedroom flat move

Excellent service. Nice guys. Recomend them to everyone. Thank you

Response from Ebernity Transport

Thank you so much for your amazing review! We're thrilled to hear you enjoyed our service and truly appreciate your recommendation. Hope to serve you again soon!

Reviewed 5 months ago

Bea

Pretoria

The team is super quick and communication was excellent! They’re willing to go the extra mile. Moving was a breeze with them!

Response from Ebernity Transport

Thank you for your fantastic review! We're thrilled to hear that our team's speed and communication made your moving experience a breeze. Going the extra mile for customers like you is what we love to do!

Reviewed 5 months ago

Natasha

Pretoria

Excellent service. Would highly recommend.

Response from Ebernity Transport

Thank you very much for your wonderful review! We're delighted to hear you had an excellent experience and appreciate your recommendation. We look forward to welcoming you back soon!

Reviewed 5 months ago

Ashleigh

Sandton