Banolila Logistics

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Banolila Logistics is a reliable company based in the Western Cape province, known for professional handling of goods and services. We have contactable references.
9.5
Outstanding
From 66 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
9.0
Lauren
Worcester
4+ bedroom house move 4+ bedroom house move 4+ bedroom house move 4+ bedroom house move 4+ bedroom house move 4+ bedroom house move
Had a great experience with Peace and his team. The only issue was they were earlier than communicated, which caused rearranging our plans. Communication after that was good. Overall really good and seamless move. Thanks again!!
Reviewed 2 weeks ago
10
Brandon
Cape Town
Excellent service and good communication. Friendly as well :)
Reviewed 2 weeks ago
5.0
Constance
Cape Town
I was sent two movers to load my furniture, and unfortunately, the process took much longer than expected. By the end, they were clearly exhausted and became a bit impatient. I helped out as much as I could and even offered a tip to make up for the extra effort.
They mentioned that I had requested only two people for a job involving just 20 items, which is where the miscommunication happened. In hindsight, we could have discussed the load in advance and shared pictures to ensure the right number of movers were assigned. I wasn’t aware that I had selected only two people—I would’ve gladly paid more for a smoother, more efficient move.
That said, they were good people, and I hold no hard feelings. It’s done and dusted
Response from Banolila Logistics
Good day Constance,

Thank you for your feedback and for taking the time to share your experience. We truly appreciate it.

I’m sorry to hear that the move did not go as smoothly as expected. Your feedback is important to us, and we’ll take it into account to improve our planning and communication for future moves.

Thank you once again for using our services, and we wish you all the best in your new home.

Be blessed.
Reviewed 3 weeks ago
10
Jason
Cape Town
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
10
Stepha
Cape Town
The service was excellent and staff are friendly!
Reviewed 4 weeks ago
10
Desmond
Cape Town
3 bedroom flat move 3 bedroom flat move 3 bedroom flat move 3 bedroom flat move 3 bedroom flat move 3 bedroom flat move
They where so helpful, I really love your service.
Reviewed 4 weeks ago
10
Tarrah
Cape Town
Peace and his Team was so amazing and Helpful, they handled all our goods with care, especially our Glass door fridge which we were so nervous for!
Thank you Banolila Logistics!!
You guys were brilliant and would definitely recommend 🙏🏼🙏🏼🙌🏼
Reviewed 4 weeks ago
8.5
Camryn
Cape Town
Positive feedback received, but no comments left.
Reviewed 1 month ago
6.5
Sianfe
Cape Town
I wish I could give a higher rating as Peace was wonderful and professional. However, his drivers and movers were 4 and a half hours late, which cost us a great deal of time and money.

This was a big move and it was already stressful. Their lateness unfortunately made it a logistical nightmare.

We initially arranged to meet at 9am. On the day, he said between 9 and 10am - which is fine. At 8:40am, they said they'll be here before 12. At 9:30, they said before 11. Then, the driver told me he'd be here in 30 minutes - at 12pm. At 1:30 pm, we were still waiting. (Yes, they were four and a half hours late.) We finally unloaded everything at the house around 3:30pm, then we had a second load, so we finished around 5pm.

As a result - our food went off, as we took it out of the fridge and freezer expecting to be able to put it back in the fridge by 12pm. We had secured services of 3 people to help unpack our stuff, but their hours ended at 3pm so they could only assist us for an hour, which meant I had to pay them a whole extra day for their services.

Lastly, we had taken the day off to move and unpack. But because the team was so late, we had to take ANOTHER day off to unpack. This was frustrating.

The driver didnt seem to understand where to go and, as mentioned, estimated he'd arrive a whole hour before he did. No idea why he didnt use Google maps to find us or estimate better. He didnt know where the new place was, despite us giving Banolila the address in advance. So, his communication was sadly lacking.

As for execution - 10/10, they took good care of our items. Just wish they were more punctual.

Peace phoned to explain the situation and apologize, and I really appreciate that.

I wish I could recommend Banolila, but due to them being four hours late, they ended up costing me a great deal, in terms of the daily wages of the people who we booked to unpack for us, plus the food we had to replace, plus the extra day we had to take off work.

Moving is stressful. Punctuality is the very least a service provider should provide.
Response from Banolila Logistics
Gooday

Am Sorry with the situation of today ,i really apologise for that
Reviewed 1 month ago
10
Razia
Cape Town
Brilliant service and brilliant Team! Highly recommend for any move!
Reviewed 1 month ago
10
Tercia
Cape Town
The guys were amazing and handled my goods with great care . They really helped me and were extremely professional. Will recommend them to anyone
Reviewed 2 months ago
10
Hjraat
Cape Town
Positive feedback received, but no comments left.
Reviewed 2 months ago
10
Sigamo
Cape Town
The team was very professional from the start. As soon as the quote was accepted someone was in contact with me making arrangements.
They were punctual. They accommodated changes I had for more boxes to be transported with ease. Peace went over and beyond when we were faced with a challenge at the complex we moved into and the truck was too large. He took initiative and arranged for a smaller van to transport the goods that was permitted by the complex. His team co- ordinated well and handled all furniture with care. Would definitely use the services again in the future.
Reviewed 2 months ago
9.5
Nicole
Cape Town
Positive feedback received, but no comments left.
Response from Banolila Logistics
Gooday
Thank you for feed back j will call you
Reviewed 3 months ago
9.0
Megan
Cape Town
The team was a machine and moved my two bedroom flat so quickly and carefully! They guys were all lovely
Reviewed 3 months ago
8.5
Machelle
Cape Town
Positive feedback received, but no comments left.
Reviewed 3 months ago
10
Ashley
Cape Town
Positive feedback received, but no comments left.
Reviewed 4 months ago
10
Sipokazi
Cape Town
Positive feedback received, but no comments left.
Response from Banolila Logistics
Thank yiu
Reviewed 4 months ago
10
Drikus
Cape Town
Double bed, Double door fridge, Dishwasher, Medium size tv cabinet, Cr... Double bed, Double door fridge, Dishwasher, Medium size tv cabinet, Cr... Double bed, Double door fridge, Dishwasher, Medium size tv cabinet, Cr... Double bed, Double door fridge, Dishwasher, Medium size tv cabinet, Cr... Double bed, Double door fridge, Dishwasher, Medium size tv cabinet, Cr... Double bed, Double door fridge, Dishwasher, Medium size tv cabinet, Cr...
Positive feedback received, but no comments left.
Response from Banolila Logistics
Thank you sir
Reviewed 4 months ago
3.5
Chris
Cape Town
I kept asking the movers to only pack the furniture and bigger boxes, they continued to load everything. I had to drive a lot of the furniture myself. I haven't unboxed the fragile stuff, too scared to look as they started jamming everything into the truck to get everything in. They definitely don't handle with care.

They stepped onto and broke a pool pipe which cost me R510 to replace. I told this to the person I was liaising with, and didn't get an apology. I understand that accidents happen, but an apology would have been nice.

Rather go with someone that offers insurance.
Response from Banolila Logistics
Hi Sir,

I did call you as soon as the guys accidentally stepped on the buried pipe. You know it wasn’t intentional – they were carrying a 250kg sand bed at the time. I apologised immediately over the phone, and I truly meant it.

You didn’t mention anything further about needing the pipe repaired, otherwise I would have arranged to fix it or reimburse you sooner. I’m still happy to cover whatever you spent on the repairs. I will contact you directly to talk about this further.
Reviewed 4 months ago
10
Siyanda
Cape Town
Positive feedback received, but no comments left.
Reviewed 4 months ago
10
Linda
Cape Town
2 bedroom house move 2 bedroom house move 2 bedroom house move 2 bedroom house move 2 bedroom house move 2 bedroom house move
Banolila Logistics took really good care of our things - they wrapped up my appliances and ensured everything moved with such care. The communication was great and the price right. The move team and foreman were very professional and friendly too. Thanks team!
Reviewed 5 months ago
9.0
Des
Cape Town
Good service but unfortunately my fridge door was dented in the process.
Response from Banolila Logistics
Good day. When I spoke with the team, they said that the dent on the fridge was already there when they did their inspection.

If the damage had occurred during the move, it should have been noticed at the time, especially since you inspected your items before the team left your property and confirmed that everything was in order.

It’s been two weeks since the move, and this is the first time the dent has been raised. Based on that, we don’t believe the damage occurred while the item was in our care.
Reviewed 5 months ago
10
Chenay
Cape Town
Thank you Peace and team for a smooth move and for going the extra mile. Peace was flexible with the raining weather which we appreciated alot. Will definitely recommend them. Excellent service!
Response from Banolila Logistics
Thank u
Reviewed 5 months ago
3.5
Maralyn
Cape Town
My experience with Banolila Logistics was unfortunately stressful. Within the first 10 minutes of the move, my wooden blinds were damaged due to carelessness while moving a queen-size bed. Rather than taking responsibility, the team blamed me and refused to continue the job, which was incredibly distressing given that the new buyers were moving in the next day.

After my neighbor intervened and contacted the owner of Banolila Logistics, they eventually agreed to proceed. The rest of the day felt a bit tense, as if I had to walk on eggshells. There were only three movers, and unfortunately, one of them smelled strongly of alcohol, which was quite unprofessional.

On the positive side, despite the rocky start and uncomfortable atmosphere, they did manage to complete the move in a professional manner without causing any further damage. However, it’s not an experience I would want to repeat, but grateful that the move was done!
Reviewed 5 months ago
10
Bernard
Cape Town
The guys at Banolila Logistics were extremely professional, helpful and quick. They loaded up all the furniture in no time and even helped us get the Bed into the new place around a difficult staircase with a rail in the way. 10/10 can recommend. Very affordable too!
Reviewed 5 months ago
10
Cuan
Cape Town
These guys are stars! Arrived early, packed up the house quickly and delivered my items with care! Can 100% recommend Peace and his team! Will definitely use them again if I need to move anywhere else!
Reviewed 5 months ago
10
Immie7
Malmesbury
I have moved a lot. These guys are amazing, takes care of your furniture and are truly kind.
Response from Banolila Logistics
Thank you soo much
Reviewed 6 months ago
8.0
Marnus
Cape Town
Positive feedback received, but no comments left.
Response from Banolila Logistics
Thank you for rating us ,i will have meeting with the team ,but as you know tht complex gave us tough times at the gate,according to your information u said

"""The truck MUST be a 3.5 ton truck. Otherwise it won't be allowed ""

Regards

Banolila logistic
Reviewed 6 months ago
10
Mazwim
Cape Town
2 bedroom flat move 2 bedroom flat move 2 bedroom flat move 2 bedroom flat move 2 bedroom flat move 2 bedroom flat move
Awesome work by the team, I was very satisfied with the move. I highly recommend.
Reviewed 6 months ago
10
Huzaifah
Cape Town
Great service
Reviewed 6 months ago
10
Thando
Cape Town
Two double beds, Three seater couch, Double door fridge, Washing machi... Two double beds, Three seater couch, Double door fridge, Washing machi... Two double beds, Three seater couch, Double door fridge, Washing machi... Two double beds, Three seater couch, Double door fridge, Washing machi... Two double beds, Three seater couch, Double door fridge, Washing machi... Two double beds, Three seater couch, Double door fridge, Washing machi...
Great service, very professional, I can recommend these guys to anyone that would require their services.
Reviewed 6 months ago
10
Chenge
Cape Town
Excellent service! The team was professional and took good care of the furniture
Reviewed 7 months ago
10
Laitya
Cape Town
A big thank you to Peace and his incredibly friendly team for ensuring my move across Cape Town was as seamless and peaceful as possible! From the start, Peace was helpful, (even after I had to reschedule the moving date because of WiFi installation delays!), helpful and truly went above and beyond to ensure all my belongings arrived intact and exactly where I wanted them at the new place, and bubble-wrapping and added blankets for my tempered glass dining table top. Bless you Peace for 10/10 service - highly recommend!
Reviewed 7 months ago
10
Tyron
Malmesbury
Wow where do i start???

From the moment that i have accepted the quote, i was contacted immediately and kept up to date.

Upon arrival the guys got to work and wrapped everything with smiles goong the entire day.

I was driving behind the truck and got calls from Peace keeping me updated still, even knowing that i am behind them.

Peace and his team are the most friendliest guys, with the best personalities.

I would/will recommend you guys to EVERYONE i know and would recommend everyone to make use of your services.

THANK YOU for making our move seemless and actually fun with the jokes as we were busy with the move.

I appreciate you guys.
Reviewed 7 months ago
7.5
Douglas
Cape Town
3 bedroom house move 3 bedroom house move 3 bedroom house move 3 bedroom house move 3 bedroom house move 3 bedroom house move
My quite was for a 3 bedroom house. All items listed except some camping equipment. Photos of all the rooms with more boxes mentioned than used.
The guys were punctual and started loaded quickly,however the truck was too small for all the stuff quoted and I now have to rent a trailer to fetch the remaining items.
My fridge has 4 dents in the front door, a wrapped photo frame was broken and 3 lamps, in fragile boxes were broken to the point of throwing them away.
The guys are very friendly and helpfull but need to be careful with fragile items.
Reviewed 7 months ago
10
MJ
Cape Town
I have moved many times in my life, and this has honestly been my best moving experience yet, thanks to the friendly and professional team at Banolila Logistics. From wrapping your furniture, to uploading and delivery, they are extremely efficient and handle all your belongings with the utmost care. I have already recommended them to several of my contacts, and will definitely make use of them again in future!
Reviewed 7 months ago
10
Peet
Cape Town
2 bedroom flat move 2 bedroom flat move 2 bedroom flat move 2 bedroom flat move 2 bedroom flat move 2 bedroom flat move
The best service in Cape Town! I cannot recommend these the enough. Peace is a great guy and works with a really nice team.
Great attention to detail and made my life a whole lot easier.
Everything arrived in perfect condition with no damage at all.

Thanks again guys
Response from Banolila Logistics
Thnk u sir
Reviewed 7 months ago
10
Tilana
Cape Town
They have been absolutely THE BEST. They wrapped all our furniture and helped us SO much. They were punctual and helped us move our 3 bedroom house in a record time and with that being said, handled our furniture with so much care. I would highly advise this company, they are truly NEXT LEVEL.
Reviewed 8 months ago
10
Chloe
Cape Town
2 bedroom house move
Peace!!
Your name couldn’t be more spot on.
With something so stressful you really did give us some peace.

Thank you so much team for your help, your kindness, and your incredible work ethic.

I would 100% recommend you to everyone.

Fast, efficient, brilliant service.

Thank you 🙏🏻
Reviewed 8 months ago
10
Dale
Cape Town
Excellent logistics firm and team. Will highly recommend to anyone looking for a smooth transition, they take care of your goods and go the extra mile when needed.
Reviewed 8 months ago
10
Damon
Cape Town
Brilliant service!! Great group of team members! I would recommend them to anyone!!
Reviewed 8 months ago
10
Armando
Cape Town
Positive feedback received, but no comments left.
Response from Banolila Logistics
Thank you Sir
Reviewed 9 months ago
8.0
Luvana
Cape Town
Positive feedback received, but no comments left.
Response from Banolila Logistics
Gooday
Please I get my key on the other side at 09h00

And I think I need to be out of Gordon’s Bay by 11h00


You said 11 o'clock we wer ther b4 tht as you refused earlier morning move



We are sorry about the staff broken may u pliz send me via wats app wat was broken


We removed our wraps and goods wer inspected from fridge unless if u are talk about box we didn't open any box

Packing is a chargeable free already in Removal business to highlight on the staff which we brush it on wen we cm u wer not ready your move has to cost the whole day '


On broken staff 💔 which I don't know am sorry about it I would love to see the foto pliz


Regards
Banolila logistics
Reviewed 11 months ago
10
Edmund
Cape Town
Thank you Mr Peace and crew. Moving was great with you guys Thank you again
Response from Banolila Logistics
You are welcome Sir
Reviewed 11 months ago
10
Rynard
Cape Town
The move smooth and they were very professional. I recommend them for anybody who wants move.
Reviewed 1 year ago
9.5
P
Cape Town
Positive feedback received, but no comments left.
Response from Banolila Logistics
Gooday Phumz
We Really apologize for your chip wood but if your memory serves you wel, l i said may u pliz unpack the Box but u said its fine now the chipwood box cnt handled the weight inside the problem is on US, becoz you dddnt wann list more boxes,
I really spoke about overloading the round box knowing tht the materials is Soft its paper woood, you listed
( 11) iterm , we Really moved more thn 11 iterm and we tried our best asking us to also packing and unpack your 2 vehicles which was which was not listed on wise move qoute


Am sorry about this but i wouldn't expect it lhlaso from you the amount of a listed iterms which we have done for you ne Blessed

Regards
Peace mahlaba
BANOLILA LOGISTICS
Reviewed 1 year ago
10
Suane
Cape Town
They made the move incredibly easy although it wasn’t. Great problem solvers when things wouldn’t fit up the stairs or through door frames. Great communication and extremely polite. I would definitely recommend them and use their services again. Thank you so much to Peace and Evans team you guys were awesome!
Reviewed 1 year ago
10
Vanessa
Cape Town
1 bedroom flat move 1 bedroom flat move 1 bedroom flat move 1 bedroom flat move
What a pleasure my move has been. From the get go Banolila Logistics were so on the ball. The communication was on par , they were punctual , professional and they respected my goods and furniture. Thank you to Peace and his team for making the move seem effortless . It was such a pleasure dealing with them and I will recommend them to anyone who needs to move .
Reviewed 1 year ago
10
Dean
Cape Town
Above and beyond. Very useful to have blankets and wrapping included to protect delicate items.
Reviewed 1 year ago
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