Muroro Logistics

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Furniture moving made easy and reliable courier service. Big or small, we haul it.
9.6
Outstanding
From 11 reviews
Communication
10
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
6.5
Shelley
Midrand
The guys were very polite and helpful however the move did not go smoothly. Firstly the 4-ton truck they insisted was the correct size, was way too small so they ended up squashing my items in and damaging an expensive plant, glass tray that was packed in a separate package but was not handled properly, and an expensive glass air diffuser. Furthermore, they only came with 3 guys resulting in me and my friends having to carry things to the truck. They ended up rushing the drop off so goods were dumped in rooms they did not belong, so that they could finish by 3pm. The manager on the job begged me not to report my concerns to his boss, stating he would get into trouble; hence he ended up paying for the plant ou of his own pocket but refused to cover the other items saying I can't prove it was damaged by them. I had to insist on bubble wrapping fragile items like mirrors and pictures, instead of them using cling wrap which they kept wanting to use. Not happy with the service unfortunately. The move was extremely stressful on the whole.
Response from Muroro Logistics
Hi Shelley

Thank you for your feedback. We are sorry to hear that parts of your move were stressful, as this is never our intention.

The move was completed with the crew size requested on the booking, and we also assisted with some wrapping as an added courtesy on the day. We did replace the damaged plant immediately and have been in communication with Wise Move regarding the other items you mentioned.

We appreciate you acknowledging that the team was polite and helpful, and we will use your feedback to improve how we manage space and communication during moves. We wish you all the best in your new home.
Reviewed 2 weeks ago
10
Sinobom
Pretoria
I am very happy with the service
The communication and efficiency
I had so many items and they were patient and packed everything so nicely to fit everything. They were friendly
Will definitely recommend and use their services again in the future
10/10
Response from Muroro Logistics
Thank you
Reviewed 3 weeks ago
10
Pam
Sandton
Exceptional team. Thank you! Could assist with additional services like packing.
Reviewed 4 weeks ago
10
Lehumo
Akasia
3 bedroom flat move 3 bedroom flat move 3 bedroom flat move 3 bedroom flat move 3 bedroom flat move 3 bedroom flat move
Extra care on handling all my stuff. Nothing was bent or broken or scratched.
Response from Muroro Logistics
Thank you so much
Reviewed 1 month ago
9.5
Rademe
Centurion
Brilliant service.
Response from Muroro Logistics
Thank you
Reviewed 1 month ago
9.5
Cecilia
Centurion
Wonderful friendly service
Reviewed 1 month ago
10
Sensory
Johannesburg South
Positive feedback received, but no comments left.
Reviewed 2 months ago
10
Noor
Johannesburg
They were incredible! They arrived earlier than the time and were friendly and efficient. Best experience we've ever had and everything was done so well and professionally. Thank you so much to the guys😊
Response from Muroro Logistics
Thank you so much for moving with us.
Reviewed 2 months ago
10
Sheryl
Pretoria
Very Happy with their service
Response from Muroro Logistics
You’re welcome Sheryl
Reviewed 2 months ago
10
Wazeer
Pretoria
Absolutely 10/10 service. Highly recommend. Goes over and beyond for the job.
Response from Muroro Logistics
Thank you, your cooperation made the move easier πŸ™πŸΏ
Reviewed 2 months ago
10
Morgan
Randfontein
What a quick and smooth move. I would definitely recommend them to everyone. I needed help ASAP and that's what I was served. Thank you
Response from Muroro Logistics
Thank you. Our aim is to please
Reviewed 3 months ago
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