I was very unhappy with the manner in which our goods were loaded onto the truck. Before accepting the quote, I made sure that the cost of wrapping furniture was included in the quoted price. It was confirmed that the movers would wrap the furniture prior to loading. Apon arrival, when I enquired about wrapping, a very sad looking roll of bubble wrap was produced and a single roll of tape. The movers sort of shrugged off my request to cover the furniture. Only when I insisted on certain items being better protected was something done about it. Long story short, several items of furniture were quite badly scuffed during the commute. I was not able to load 100% of my items because I wanted to make sure the plants loaded would not be destroyed. My husband who received the furniture at the new house mentioned that another person's items were also loaded onto the truck. This was done without my knowledge or consent. My plants and pots which held sentimental value to me were destroyed. I relate this damage to the additional items loaded on the truck. I have addressed this with the company directly, but I have not received any further communication from them. In short, I do not recommend this company for long haul relocation.
Reviewed
3 weeks ago