Three hours late they were.Very unacceptable. Very bad communication.Rude over the phone.
Response from Faffy Duk Transport Services
Hi,
Thank you for your review. We truly appreciate your feedback. We did inform you about the challenges that came up during your scheduled slot, and unfortunately, some of these inconveniences were beyond our control. We also shared screenshots with you to help explain the situation.
We sincerely apologize for the inconvenience this caused and understand how frustrating it must have been. We are taking steps to improve our communication and service so that we can do better for our clients in the future.
Thank you again for your appointment and for taking the time to leave a review.