Hi
I am a bit disappointed, because I did not check the list of items which was short of some items to be collected. The guys did however help me to get most of the items delivered. The truck was very small, and I had to pay another person an extra R600 to move the rest to my new location.
3 of my pants are missing, some glass items were broken, and some of the boxes were put upside down, though it had the "fragile" tape on it.
Other than that, they can do better. This is not to discourage or degrade your services, just take note on HOW you provide your service. If you respect others property and pay attention to detail, you can go very far.
I will recommend them, because they are very helpful and my appointment was moved to an earlier move. Thank you.
Regards.
Nathaneal
Response from Easy Going Removals & deliveries
Dear Nathaneal,
Thank you for taking the time to share your feedback. We apologize for the issues you experienced during your move. We understand the stress of moving and we strive to do better.
We'll take your feedback on board and work on improving our services. We're glad to hear that our team was helpful and that we were able to accommodate an earlier move.
We'll investigate the missing items and damaged goods, and we'll contact you to discuss further. If there's anything else we can do to make things right, please let us know.
Thanks again for your feedback and for also recommending us despite the issues. We appreciate your honesty and look forward to serving you better in the future.
Best regards, Tatenda
Reviewed
4 days ago