Avoid E Quick Logistics at all costs.
We entrusted E Quick Logistics with a queen-size bed, mattress, and a large box containing nine light fittings with clothing packed between them for protection. All items were clearly declared and listed on the invoice.
From the start, the service was a disaster. Delivery was attempted at 6:00 AM on a public holiday when nobody was available to receive the goods. Thereafter we received excuse after excuse regarding the whereabouts of our shipment. The story constantly changed. We were told the box was in another province, then we were told a truck had been involved in an accident. The explanations were inconsistent and difficult to believe.
Weeks later, the bed arrived but the box was still missing. When we questioned the owner, he suddenly claimed that the contents of the box were not allowed, despite the fact that everything had been declared and accepted for transport from the beginning.
When the box eventually arrived, it had clearly been opened and repacked. The original packaging had been disturbed, the contents had been removed and placed into different bags, and items were missing. One of the light fittings,parts of the bed and a substantial amount of clothing never arrived.
To make matters worse, my parents were forced to arrange additional transport and travel to collect the goods themselves.
The most concerning part was the lack of honesty and accountability throughout the process. The explanations changed repeatedly, responsibility was avoided, and valuable items disappeared while in their possession.
Based on our experience, E Quick Logistics is unreliable, unprofessional, and cannot be trusted with valuable belongings. We will never use this company again and would strongly caution others before doing so.
Reviewed 12 hours ago