DLH Removals

Whilst they were responsive in arranging the collection, I received no communication around drop-off dates/times. The first contact was when the driver could not find my house 5 days later.

The moving company's prices are affordable, but don't let that fool you. We were put under a lot of stress, to say the least, when they arrived a whole day late for our big move from CPT to DBN.

We were told, at the start of communication, that the truck would arrive either on a Sunday or a Monday, we asked them to please confirm the actual date several times throughout the process to get a precise date of collection (this is a reasonable request, right?).

In the end, they could only finalize the day, Monday, during the course of our last week in Cape Town. When moving day came, to our dismay, they phoned us that Monday morning informing us they might be late as they were dropping off three other clients' things. Being a little bit late would have been alright, even expected, we even told them we don't mind a pick-up after hours, as long as they came on Monday. This got out of hand as the day passed, and we ended up having to move all our arrangements to accommodate them on Tuesday morning (after their operations department lied to us saying they were trying to arrange a smaller truck to come to load our things).

I also have to mention that several items, even those clearly marked as FRAGILE, came back broken. I know that things break during a move and get scratched, but our bed base, a really sturdy table base (I don't know how they broke it), and several other items were dropped off at our new location and had been put into the van with much force.

If you use these movers you'll be paying less, but you'll be making up for it in stress, accommodation rearrangements, cleaning fees, and much more etc.

Worst experience ever.
I was charged ridiculous price for additional items that were not on the stock list(According to them).
The truck that arrived was not even theirs, instead they requested another company to load my items

Positive feedback received, but no comments left.

The Communication with Debbie was great, I moved a 2 bedroom flat from Jhb to CPT. Overall the experience was good, the timings were a bit off. They picked up and delivered before the time they said which we had planned around but it’s better than waiting hours for something to arrive.

The only unexpected occurrence was the truck was extremely big and my Jhb apartment complex did not let it in so we had to order a smaller vehicle to get all the stuff and then that was offloaded onto the big truck outside the complex. That smaller vehicle comes at a cost. Please check with your complex if they allow big trucks before hand.

Absolutely a dream move! Communications with Debbie was quick and easy! The movers came on time and even brought my stuff early on a Sunday. Really a great experience working with them. Would definitely recommend

The guys were prompt and helpful. The process was seamless.

Debbie was very helpful during the booking process. Our driver Bernard was very professional. NOTHING broke. NOTHING scratched. The addition of the flatbed was a great idea. Moving staff were efficient and helpful. Everything was packed and delivered professionally. Thank you DLH!

Move items collected swiftly and delivered òn schedule.
Painless moving experience

Thank you for the good service. Not a single plate or glassware broken. Minor damage to a side table, but other than that no worries. Everything in condition it was sent.

All I can say well done.

Positive feedback received, but no comments left.

Great service. The guys were very helpful during the loading and offloading. Communication was great and the guys were punctual and arrived when they said they will. Happy customer 😊

From start to finish (collection, storage and redelivery), Debbie and her crews gave us prompt, efficient and friendly service. They handled our belongings with the utmost care. We will definitely recommend DLH Removals.

Feedback received, but no comments left.

The actual movers - All 4 of them - were fantastic! Quinton and the Driver were great with effective communication.

Positive feedback received, but no comments left.

Excellent Service !!!

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

I cannot begin to compliment the delivery crew enough, they were so kind and considerate and could not have done more to help. I would certainly recommend Wise Move to people going forward. I was very impressed

Was happy with the service received from Debbie and the team.
All our furniture were delivered with no dents/ scratches, we made sure our things were boxed and covered well enough to have no damages to them. Thanks for delivering on time as agreed upon

Positive feedback received, but no comments left.

Really poor communication

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.