5 min read

6 Things to Check When Getting the Services of a Moving Company Pretoria

By · April 26 2022
6 Things to Check When Getting the Services of a Moving Company Pretoria

When it comes to searching for removal companies, we understand that you may be worried about their legitimacy since not all companies have undergone thorough investigation and verification processes regarding their operations. But you also don’t want to go through all the trouble of visiting every company personally just to ensure that they are legitimate and registered since you might not have the time to check them individually.

You don’t have to fret over such a matter since we’ve got your back! You’ll be able to find a reliable moving company that is legitimate and guaranteed to deliver the best moving services within your area. Before proceeding with the company search, you have to bear in mind the tips below to guide you. This is to make sure that your relocation plans are directed on the right path and will be handled by a trusted company.

What to Look for When Hiring a Moving Company Pretoria

There are several removal company search sites online which provide you with a number of options of trusted moving companies. Say, you’re looking for a removal company in Pretoria, a list of companies near the location will then appear. Here are the things you need to consider before choosing a company:

  1. The Company’s Length of Experience Within the Moving Industry

It’s so easy for an average company to project that they’re an experienced one by placing convincing words on their websites or advertisements that will surely attract first-time customers like you. You can avoid being swayed by such types of tricky tactics by verifying the truth behind their establishment.

This is done by investigating the company’s years of providing removal services to its customers. See to it that they have the necessary equipment and the personnel is composed of trained professionals who are competent enough to handle most demands that removals usually require.

  1. Confirming the Existence of the Company’s Physical Address

Conducting your background checks on the companies’ physical offices is an effective way of validating their legitimacy so you can avoid yourself from transacting with a company with an address that seems doubtful.

Some companies may simply make up their addresses based on real locations and the places situated in those locations will be affected by their actions. This will entail you to go the extra mile in double-checking the factuality of the address before proceeding to transact with the company with a questionable address.

  1. Checking Whether the Company Provides Insurance Coverage

Although the company has well-trained personnel, a physical office, and also has its operations registered, such characteristics may seem to be insufficient. You also need to see whether they provide insurance, all the more that accidents may occur anywhere and everywhere. Complacency shouldn’t be the reason for companies not to have insurance packages.

<a href="https://www.freepik.com/photos/terms-conditions">Terms and conditions photo created by rawpixel.com - www.freepik.com</a>

Usually, the company will provide three insurance types wherein you can choose the one that you think you need. The insurance is also a measure of the company’s upholding of responsibility and accountability in their transactions with the customers and in handling their belongings.

  1. Going through the Feedback from Previous Customers

Reading the honest reviews from former clients is a helpful activity to determine whether the company should be trusted to manage your relocation. What’s quite worrying is that such statements can also be faked by fraudulent companies who aim to take advantage of moving customers. As much as possible, taking extra measures such as personally contacting those who’ve provided the reviews and verifying if they really transacted with the company. You can even ask additional questions just to get into detail about their transactions with the company, only if they’re willing to be asked and share their experiences.

Moving Company Pretoria

It is also important to read both the positive and negative reviews about the company. If you have found some negative ones, carefully look for the response of the company in addressing the issue presented. This provides a view of how the company handles any unexpected issues or events during the move. Then, it is much easier to decide which moving company to trust your move with.

  1. Available Payment Selections or Channels

Inquire about the payment selections available to the moving company to assess the flexibility of the services they accommodate. Some companies only offer one payment option so that leaves customers to switch to another company.

On the other hand, some companies request for a downpayment prior to the move. It is important to read through their policy and guidelines to ensure that you do not miss any detail regarding the payment schemes.

  1. Display of Professional Customer Service

When you have intentions to do a relocation, we know that myriad of questions are now making themselves comfortable inside your mind and are waiting to be answered.

As soon as you began communicating with the company, develop a keen eye and ear in observing how the staff of the moving company handles you and your concerns as this will guide you in deciding whether to go for them or not.

Yes, there may be companies that have the best equipment and are able to deliver the belongings successfully but in terms of dealing with the clients’ concerns, they are far from excellent. They may either not be found immediately, ignoring the people raising their issues about the services or they just choose not to involve with the company.

Final Thoughts

The process of choosing the right moving company is a difficult one especially now that fraudulent companies have emerged in an age where it’s easy to deceive people with just a click. Additionally, going through the procedure of checking the company’s profile is a tedious job. It is so time-consuming that we don’t have the energy to verify the companies one by one and see that they’re real and their existence is recognized by the government.

To make this part quicker, you will need to seek the assistance of removalist company search websites that are found online as they conduct rigorous investigations on the companies that are registered in their databases. They are committed to providing the real reliable and competent companies established throughout the country and will specify those companies near your area as well.

What do our customers say?

Are you a Transport Company? Learn More