Dengu Solutions

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Hi I'm Keddie from Dengu Solutions. My company offers a very distinct and personal touch in furniture removals. I have a fleet of vehicles to provide tailor-made solutions for homeowners wishing to be moved by friendly, careful and honest staff.

We have found our niche in special packaging of sensitive/fragile household appliances, wherein we have distinguished ourselves with our box wrapping, which includes the use of protective Polyethylene Foam[Aerothene] and cardboard sheets.

We have done our research and trained our staff in the art of ensuring appliances are moved to ensure arrival at their destination in the exact same state we collected them. Our customer feedback has been amazing. Most of our clients have remarked that even the established movers do not offer such a service.

Reviews

9.1
Excellent
From 9 reviews
Communication
10
Punctuality
8
Care of Goods
9
Professionalism
9.5
9.0
Neo
Boksburg
Positive feedback received, but no comments left.
Reviewed 1 week ago
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10
Gloria
Johannesburg
Good communication and the boys were polite and made things easy. I didn't have to touch anything.
Reply from Dengu Solutions
Thank you so much Ma'am . It was a pleasure serving you as well.
Reviewed 2 weeks ago
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8.5
Victoria
Centurion
Communication is great!!! Punctuality can be improved. Not entirely happy with the condition of my bed a few stains here and there. But I’m very happy with the service.
Reply from Dengu Solutions
Thank you so much Ma'am for your feedback. I sincerely apologise for the stains on your bed and lack of punctuality . I can assure you that I've taken steps to mitigate the problems you encountered. We have now started using special plastic bed covers on our packaging solution for bed bases/mattresses besides pallet wrapping. I have ensured that the GPS signal for location of my trucks comes to my phone instead of PC . This way I get to control my driver's critical movement especially on the times leading up to delivery and communication on that will be relayed to customer well in time . Our promises on times agreed will be kept. Please accept sincere apology for the sub standard workmanship displayed by my staff. I have already started seeing results of the changes I made.

Kind regards -
Keddie- Dengu Solutions
Reviewed 3 months ago
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10
Krysta
Johannesburg
Positive feedback received, but no comments left.
Reviewed 3 months ago
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9.5
Samray
Johannesburg
Keddie and his team were fantastic. I was nervous using this platform for the first time, but was put to ease with Keddie. They made this a very easy choice as they were responsive, respectful, professional, were able to accommodate me under very short notice, and on top of this, a very reasonable quote.

Thank you to Keddie and his team, will definitely use them again.
Reply from Dengu Solutions
Good day Sir. Thank you so much for your kind words.
It has been our utmost pleasure serving you.
We really value feedback such as yours but will not rest on our laurels but will strive to rise to expectations our customers .
Thank you again and be blessed always.
Reviewed 3 months ago
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10
Pmmoon
Johannesburg
Delivered reliably and efficiently
Reply from Dengu Solutions
Thank you so much Doc.
It was a great pleasure serving you.
Reviewed 4 months ago
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6.5
Tamsanqa
Cape Town
Feedback received, but no comments left.
Reply from Dengu Solutions
Good Day, Thank you Tamsanqa for the frank review.
We understand completely your frustration with regards to delay in collection which affected you severely Sir.
I can assure you that i will do all i can to ensure our punctuality is drastically improved.
The festive season work was not kind to us at all but it all boils down to planning better on our part.
Thank you so much.
Regards,

Keddie
Reviewed 4 months ago
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10
Moenier
Johannesburg South
Very affordable. Great service and very professional with plenty of flexibility and patience.
We were kept updated every step of the way.
Will definitely be using them again if the need arises.
Reply from Dengu Solutions
Thank you Sir.
Reviewed 5 months ago
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8.5
Noelle
Jeffreys Bay
Positive feedback received, but no comments left.
Reply from Dengu Solutions
Much appreciated Theresa. We will strive to get better with each and every booking. Thanks again for the thumps up.
Reviewed 5 months ago
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