Double booked us with another client, and only let us know the night before our scheduled move. We had our slot shifted a couple hours earlier than initially planned, which threw off a lot of our moving plans with very little notice. Then, after all that, they refused to discount their rate at all in light of their sloppy planning. I will not be using this company in the future.
Reply from Swift Unique Removals
Thank you..We appreciate..We learn with every process..Its a lesson learnt..You demanded a discount for us to do your job earlier..Your booking was said anytime between 8-12hrs and we were there at 8:30..You were never charged for all your extra boxes but you are venting out..We had to wait for close to an hour for your plans to be in order but we never said a word..You haven't even paid and you are venting.But we appreciate..Everything is a learning curve.Thank you
Reviewed
2 weeks ago